The Indianola Public Library maintains a collection of local history and genealogy materials.  These materials are available for use by the public on a walk-in basis.

Recognizing that many people who are interested in genealogy do not live in the area, the staff of the Indianola Public Library will answer questions received by phone, mail, and email. 

The following guidelines apply:

• Questions must be specific in nature.
• Questions must be able to be answered in a relatively short period of time.

The following restrictions apply:

• Library staff will not research entire family histories.
• Library staff will only accept five requests  (or names) at a time.

Payment for these services must be received prior to sending out information.  Payment must be in cash or money order.

Following is a payment schedule:

• For requests easily answered in 30 minutes or less, a charge of $3.00 per page per printout will be assessed.
  Requests taking more than 30 minutes will be subject to a charge of $10.00 per hour (up to 2 hours), with additional charges for photocopies and mailing, regardless of whether any actual information is located.
  Fees are charged per request (or name).

Patrons submitting a request must agree to these terms before the Library staff will proceed.

Patrons will be referred to the Warren County Genealogical Society for further assistance, if necessary.

Adopted 2/11/04