EMS Billing

Our Ambulance Service Billing Department will submit claims for ambulance services to Medicare, Medicaid, and private insurance providers. 

For questions regarding your ambulance bill, please do not hesitate to contact DigiTech. 

Digitech Customer Service Phone Number: 877-547-9799
Hours 8 am - 5 pm - CST, Mon - Fri

Patient Correspondence Email: IFD@Payambulance.com
Patient Portal: https://IFD.Payambulance.com/

If you wish to mail a payment, please send it to:

City of Indianola Ambulance 
PO Box 203 
Des Moines, IA 50301

To make a secure payment online, please click here. Please include your account number, as listed on your bill, under the billing name after clicking the link. You can use a card, checking, or savings account. There is no fee associated with using this payment method. 

Forms

  1. Indianola Fire Department Definitions for Fees
  2. Indianola Notice of Privacy
  3. Indianola Patient Signature form