Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Aquatic Center
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Aquatic Center
3 Ways to Purchase Season Passes
- Click here to purchase online.
- Call (515) 961-9420.
- Visit the Parks & Recreation office at 2204 W. 2nd Avenue (Hwy 92 West).
Season Passes are not sold at the Aquatic Center.
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Aquatic Center
You can find out about pool closings three ways
- By calling the pool at 961-9422, where we will leave a message.
- By checking the Aquatic Center Facebook page
- By signing up to receive automatic texts. Join the group called Aquatics - VMAC Closing and Event Info, and any other groups that interest you at
http://tinyurl.com/y5e389lp
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Aquatic Center
Be sure to register for text notifications for your child's session of Swim lessons.
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Aquatic Center
The Aquatic Center may close because of cool temperatures, thunder or lightning, low attendance or murky water.
- If at 12:30 pm the temperature is 72 degrees or cooler, the pool will not open. Weather will be monitored; if conditions improve the pool may open later.
- If lightning is spotted or thunder is heard, the pool will be cleared of all patrons for at least 30 minutes.
- If attendance is 15 patrons or less for more than 30 minutes, the pool reserves the right to close.
- If the main drain in the deep end cannot be seen or the water is cloudy, the pool reserves the right to close.
- It also may become necessary to close the pool to sanitize it after a swimmer becomes ill and has an incident.